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Account & User Data Deletion

Step Wise Drawing – Request account deletion and data removal

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Account Deletion Overview

At Step Wise Drawing, we respect your right to privacy and control over your personal data. You have the right to request the permanent deletion of your account and all associated personal information stored on our servers.

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Option 1: Delete Account In-App (Instant)

You can instantly delete your account and all stored data directly inside the Step Wise Drawing app:

  1. Open the Step Wise Drawing app on your Android device.
  2. Go to your Profile tab (bottom navigation).
  3. Tap on Account Settings or Delete Account.
  4. Confirm deletion. Your account and data will be immediately and permanently erased from Cloud Firestore.
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Option 2: Request Deletion via Web / Email

If you have uninstalled the application or cannot access your account, you can submit a manual deletion request via email:

Submit a Deletion Request

Send an email to our support team with your registered email address or Firebase User ID.

Direct Email: kpshingala@gmail.com

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What Data Will Be Deleted?

When your account deletion is processed, the following data is permanently erased from our systems:

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Permanent Action: Account deletion is irreversible. Once processed, your saved progress and favorites cannot be recovered.

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Processing Time & Data Retention

Processing Time: In-app deletions take effect immediately. Manual email deletion requests are processed within 3 to 7 business days.

Data Retention: We do not retain any user personal data after account deletion. Non-identifying crash logs or aggregated anonymous telemetry data (if any) are purged automatically according to standard Google Firebase policies.